Last updated: 4 October 2026
Delivery at a glance
- Processing time: 1–2 business days to prepare and dispatch your order.
- Delivery time: 5–10 business days after dispatch.
- Delivery cost: free on every order, worldwide.
- Tracking: included. You will get a tracking link by email once your order ships.
Business days are Monday to Friday, not including UK bank holidays. Altogether, most orders arrive within 6–12 business days of being placed.
Where we deliver
We deliver worldwide. You will see the countries we ship to at checkout. Prices are shown in your local currency where available.
International orders
Delivery outside the UK is free. Some international parcels can take a little longer than the times above because of customs checks. Orders delivered outside the UK may be subject to import duties or taxes charged by the destination country. These are not included in our prices and are payable by the customer if they apply.
Processing
Orders placed on a weekend or bank holiday start processing on the next business day. During sales or busy periods processing can take a little longer. If your order will be delayed beyond the times above, we will email you.
Tracking your order
Once your order is dispatched, we email you a shipping confirmation with a tracking number. See our Order Tracking Policy for more on tracking, delays and missing parcels.
Delivery times are estimates
We use reliable carriers, but delivery times are estimates and can be affected by things outside our control, such as carrier delays, customs, severe weather or high demand. If your order has not arrived within 10 business days of dispatch, please contact us and we will look into it straight away.
Address details
Please check your delivery address carefully at checkout. If you spot a mistake, email us as soon as possible. We can change the address before your order is dispatched, but not afterwards.
Damaged parcels
If your parcel arrives damaged, please take photos of the packaging and the item and contact us. See our Damaged / Defective Products Policy.
Contact
Email: support@pantria.store